Featured

Lidl’s Middle Class Wine Drinkers

We were blown away with the scale of our campaign for Lidl. To drive trial into a more mainstream ‘middle-class’ demographic we used Lidl’s outstanding and previously unheralded wine selection to make newspapers and magazines reconsider quality and upmarket credentials. The story went viral appearing in all national newspapers, and rippling out into digital channels and international media.

Orthopaedic Specialists

We are delighted to be working with leading Orthopaedic Specialists as their health PR agency to expand knowledge of their newest techniques to treat a variety of conditions. These guys deal with trauma and degenerative conditions to change people’s lives and get them mobile again.

We often look for the most unsual stories because new and not seen before treatments make the best national features in publications like the Daily Mail and The Mirror. But it doesn’t just have to be the unusual stories, great feel good stories about relationships, about lives changes, and overcoming hurdles make for great PR content.

This is very exciting work for us because it is about communicating at the forefront of new orthopaedic technologies. It makes us proud to be tapped into the very latest developments in healthcare as a health PR agency.

We are extremely proud to be working with some of the most talented Orthopedic surgeons in the world. We have the challenge of communicating some of the amazing work that they do to treat people to the mainstream media.

Some of the things that they do are incredible and they change people’s lives. Just one case is Keith who was treated by the inspirational, Mr Nima Heidari, who was able to replace bone with a cage. Thanks to the Mail On Sunday you can read all about Keith and Nima’s story here… https://www.dailymail.co.uk/health/article-8559627/The-3D-printed-cage-spare-hundreds-Britons-leg-amputations.html

One of the best things about being a healthcare PR agency and working in wellness is speaking to case studies and hearing stories about how their lives have been changed for the better.

We often deal with the most unusual and outstanding stories – because we understand what makes a good health feature. But its a reminder of just how hard the medical profession works to take care of us.

As a health PR agency we nuture relationships with leading national journalists to ensure that our clients and the stories of the people that they have helped get heard.

Unspun

We created the brand, look and feel for this new marketing blog and community site which compares agencies from different sectors and ranks them by user review. We worked with our partner design studio, Mr Gresty to achieve a stunning overall visual appearance.

Unspun.agency is an interactive database of marketing agencies where clients themselves are able to leave reviews for the agencies that they work with generating a star rating.

There are thousands of agencies in the database from more than 12 different countries around the world and growing all the time.

The brand work needed to resonate authority with an audience of professional marketing and designer experts.

Check it out yourself http://www.unspun.agency

Red Tractor

At the very heart of the UK food industry we have powered communications for Red Tractor dealing with consumer awareness raising campaigns to strategic crisis communications.

The UK has some of the highest food standards in the world which frequently find themselves at the centre of the national news agenda.

By the same merit we need educate UK consumers about the food that they purchase and how it has been produced safely and with care.

Does PR work?

Does PR even work?

We got nothing back.”

Yes we can!

I hate to start on a negative but I can’t tell you the amount of times that a potential client tells me that they had a ‘bad experience’ with a PR agency.

Although it’s tempting to tell them that they would have a better experience working with us, I never do. It always gives me the insight that something broke down in the relationship, whether it was planning, expectations, perhaps the job was far bigger than the agency imagined it could be. Perhaps the agency was terrible. Perhaps the client was difficult. Probably the budget was out of sync with the scope of work.

There are a million reasons why a campaign might deviate and meander from what was originally agreed. No one said it would be easy, but the smart thing to do is react and change within the campaign restrictions

I had a bad experience with a builder

Photo by Anamul Rezwan on Pexels.com

I tend to think of it in the same way that I would with a builder. I’ve had a bad experience with a builder. In fact I’ve had loads of bad experiences with plumbers, mechanics and electricians. This does not mean that I fundamentally do not believe that bricks hold up houses, or that I won’t get my tap fixed because I previously had a bad experience. Or that I’m not going to have electricity in the house because I got ripped off and overcharged by an electrician.

PR still works. Managing your reputation still has value, and is still crucial even though things might not have panned out as well as you would like.

“We got nothing back”, some clients say. But there will be a reason why and the smart thing to do is to work through and find the solution. There is no business, no product and no individual who cannot benefit from a strategic PR campaign.

So the next time a potential client tells you, woefully, that they’ve had a bad experience of PR – tell them that you’ve had a bad experience too yet on we go. Yes we can!

Ask the client, how can we make this work? Where exactly did it go wrong? What can we learn from this? How must any new campaign come to life in the light of what has gone before.  

Helen

My name is Helen Trevorrow and I’ve worked in the public relations industry since 1997. Times flies. I can’t believe that so many years have passed and how much my industry has changed in that time.

We always had email (I’m not that old!) but there were certain sectors that preferred to receive new communication by fax, so you would spend hours faxing through press releases especially to some of the trade titles.

I joined DoubleClick during the first dotcom boom in 2001. It was my job to educate national journalists about online advertising. DoubleClick were a really hot company (they are now part of Google) and at that time had amazing offices in New York City with a basket ball court on the rooftop of a skyscraper. It was amazing. But when I explained to journalists how digital advertising was going to work, how it was going to use cookies to target the individual and serve targeted ads – many intelligent people laughed.

We could not foresee how dramatically the media landscape would change over the next decade. That new inventions in technology would have us communicate in completely new revolutionary ways.

All of the stuff changed. I love it that radio survived, and in such glorious terms. We were told that ‘new media’ would kill off radio and cinema but where there is quality both have remained integral media channels. Regional publishing really took the brunt of advertising bucks going online and a once prosperous industry reduced significantly. I love the way that social media channels have to use traditional news channels to illustrate stories as they break, and I don’t know about you, but my trust is swinging way back towards those traditional media brands for quality sourced stories and news reporting.

We saw the birth of reality TV as a kind of social experiment, and followed marketing budgets heading through those channels.

What has not changed is the core proposition of a solid communications strategy.

There are some basic truths in PR that must underpin any campaign.

There core values are the same. They haven’t changed and though its faster now, more beautifully designed and insta-friendly good communications need to obey the same basic principles.

Get in touch to find out what they are and how you can use them.